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Frequently Asked Questions |
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MASA Home |
Why Join? |
Testimonials
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Q: How does MASA work?
A:
MASA has handled medical emergencies all over the world for more than 30 years. We founded this industry in 1974 and we are by far the largest prepaid medical emergency service company in the world. In your and/or your family's time of need, a simple phone call to one of the MASA professionals gets you started. All medical trip arrangements, all transportation costs, all other services are provided to you by MASA.
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Q: Does MASA work while I am at home?
A:
Absolutely! When you are in need of specialized medical treatment not available locally, MASA will fly you by air ambulance to the hospital that can best attend to your needs; or if you become ill or suffer an injury that requires local transportation by ground ambulance or helicopter MASA will be there for you.
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Q: How does MASA work when I am traveling?
A:
If you suffer an illness or injury that requires hospitalization, MASA returns you home for treatment or to recuperate in familiar surroundings. If you require air ambulance transportation, MASA can send a relative or friend with you and if your vehicle is stranded MASA will return that to your home by a bonded driver.
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Q: How do I get home after I am hospitalized?
A:
MASA will return you to the airport nearest your permanent residence following hospitalization, either by air ambulance transport or commercial return, depending upon your particular circumstances. In addition, if you are hospitalized away from home for more than seven days, MASA will fly a family member or friend, via round trip airfare, to visit you.
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Q: Who makes the decision if I am going to be transported by air ambulance?
A:
Your attending physician and MASA's medical director determine when you will be flown and to the appropriate hospital. Once the decision has been made, MASA takes charge of all the details and expenses.
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Q: How much does an air ambulance flight cost?
A:
Air ambulance transportation is expensive, sometimes $50,000 or even more! In most instances health insurance or Medicare coverage pays little, if any of this expense and they do not provide the other benefits that MASA provides to you absolutely free of charge.
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Q: How much does ground ambulance transportation cost?
A:
Unfortunately, just a short ride (a few blocks) in a ground ambulance may cost over $1,000! A longer journey will cost much, much more. But whatever the expense, it is completely covered by MASA.
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Q: What happens if I pass away while away from home?
A:
MASA will make the arrangements and pay for the return of a member's remains to the commercial airport nearest to the member's permanent residence.
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Q: Will MASA take care of my minor children if I have to be air transported?
A:
Yes. MASA will transport your children, with escort, back to their home. What's more, MASA will bring your minor grandchildren back to their parent's home if you require air transport while they are visiting or staying with you.
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Q: Where can I use MASA's services?
A:
MASA's basic area of coverage is all of the USA (including Alaska and Hawaii), all of Canada, all of Mexico, the whole Caribbean (excluding Cuba), Bahamas, and Turks & Caicos. Worldwide Coverage is available with our Short-term Coverage. So wherever you and your family go, have the peace of mind, MASA is there with you!
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Q: Where are MASA's air ambulances located?
A:
MASA's aircraft are strategically placed throughout various regions in the western hemisphere. All MASA aircraft are medically equipped and depending upon the medical requirements of the individual member/patient, appropriate medical personnel will accompany the member on the flight free of charge.
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Q: What is the price of a MASA membership?
A:
A Single membership is $240.00 per year and a Family membership is $360.00 per year with a $60.00 initiation fee.
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Q: Why should I purchase a MASA membership?
A:
An unexpected and serious illness or injury can occur, either while you are home or traveling, which requires specialized medical care not available locally, MASA provides this service to you absolutely free, with no deductibles, no out-of-pocket expenses and anyone can join regardless of age or medical condition.
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Q: Is there an age limit?
A:
No. MASA is a membership association, not an insurance company, which means MASA members are not subject to medical underwriting by some 3rd party insurance company. Everyone can join MASA regardless of age.
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Q: How do I become a MASA member?
A:
Simply fill out the application form and submit it with your choice of payment.
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Q: How can I obtain more information about MASA benefits?
A:
Contact MASA's toll free number 1-800-423-3226 for additional information or email MASA.
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Contact RV America Insurance for your quotation: 800-400-0186
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